Stockchain provides our customers the Service by using our supply chain management solutions. The Stockchain solutions are not a part of our corporate website. Stockchain serves as a data processor and communication tool for our customers who use these services. Stockchain does not own the information that is submitted to customer websites. The information that is submitted to our customers’ websites will be subject to our customers’ privacy policies/statements.
How Do We Collect, Use and Share Your Personal Information and Other Information?
Information Collected From You
We collect the email addresses of those who communicate with us via email, information about the pages users access on the Website, and information voluntarily submitted by the user (for example, filling out a survey or service registration form). The types of information that may be requested include your name, company name, designation, email address, telephone number, address and billing information. The information we collect is used to provide the Service to you, to improve the quality of the Website and Service, to communicate information about the Service, to provide you with support when you are using our Website and Service, to bill your account for the Service provided and to contact you about your account when necessary. Your information will never be sold to or shared with other companies or organizations for commercial purposes or otherwise, except as outlined in this Policy. It is clarified that information for the purposes of applicability of this Policy does not include information available in the public domain or received by us from a third party source. If client requests Stockchain to correct, amend or delete data, we will respond to this request as soon as possible.
Stockchain may transfer personal information to companies that help us provide our Service such as third-party payment processors etc. Transfers to these third parties are covered by the provisions in this Policy regarding notice and choice, and the service agreements with such third parties.
We host and process data, including personal information, in the European Economic Area and the United States and possibly in other countries through third parties that we use to operate and manage the Service. When you access or use our Website or the Service, or otherwise provide information to us, you are consenting, on behalf of you and your authorized agents or end-users, (and representing that you have the authority to provide such consent) to the processing and transfer of information in and to the United States and other countries which may have different privacy laws from your or their country of residence. By using this Website and Service, you represent and warrant to us that any and all information collected and shared with us is in accordance with all applicable laws, rules and regulations, and do not violate any privacy or other rights of third parties. By using this Website and Service, you acknowledge that we have no responsibility or obligation with respect to the legal compliance of your collection practices with respect to such information. By using the Website and Service, you agree to indemnify us, and all our officers, directors, shareholders, employees and agents, with respect to any claim, suit or liability (including attorney’s fees and related costs), arising from information shared by you. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
We also use persistent cookies to analyze information about visitors to the Stockchain website. No personal information is collected during this process. A persistent cookie remains on your hard drive after closing the web browser or turning off the computer.
Cookies (including third party cookies) are used in the Stockchain website and Service. These are listed below along with the options to manage them.
These cookies are essential for the basic functionalities offered by the Service. These class of cookies helps in keeping a user logged in to the Service and remember relevant information when they return to the Service.
These are used for tracking the user activities within the Service, which in turn helps us in improving your user experience.
The cookies (our own and third party) we may use in connection with our Website and the Services provided are:
|Google analytics||Website analytics cookie for visitor information and source.||http://www.google.com/intl/en/policies/privacy/|
|Adwords Conversion||Conversion tracking cookie for ads delivered by Google Adwords||http://www.google.com/intl/en/policies/privacy/|
|Google Adsense||Cookie to serve ads based on a user’s prior visits to our website.||http://www.google.com/intl/en/policies/privacy/|
|Google Interest Based Ads||Cookie to serve ads based on a user’s prior visits to our website.||http://www.google.com/intl/en/policies/privacy/|
|Doubleclick||Service for accessing multiple sources of online display advertising inventory.||http://www.google.com/intl/en/policies/privacy/|
For more information on controlling cookie settings in your browser, please refer to the following links:
More information on “Incognito” mode and cookie setting in Google Chrome
More information on “InPrivate” and cookie setting in Internet Explorer
More information on “Private Browsing” and cookie setting in FireFox
More information on “Private Browsing” and cookies setting in Safari
Please note that if you wish to turn off the cookies in your web browser, you might not be able to take advantage of some features of our Service.
To learn how to delete or disable cookies in general, visit
Stockchain clients have the responsibility to inform the individuals with whom they interact with via the help of the Service about the cookies used by Stockchain and by themselves and should obtain individuals’ consent, if necessary.
Clear Gifs and Log Files
We and our third party advertising partners may also employ a software technology called clear gifs (a.k.a. web beacons/web bugs), that help us better manage content on our Website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of users of our Website. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages. We tie the information gathered by clear gifs to our customers’ personal information.
We use clear gifs in our HTML-based emails to let us know which emails recipients open. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
Do Not Track. Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. We do not use technology that recognizes DNT signals from your web browser.
Social Media Features and Features
Links to Third Party Sites
Our Website contains links to other websites that are not owned or controlled by Stockchain. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website and to be aware of the different privacy statements of each and every website that collects personal information.
Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us using the contact form in the footer of our website www.getstockchain.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Communications from the Website
We may use your email address to send our newsletters and/or marketing communications. If you no longer wish to receive these communications you can opt out by following the instructions contained in the emails you receive or by contacting us using the contact form in the footer of our website www.getstockchain.com.
We will send you announcements related to the Service on occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you may deactivate your account.
Protection of Information
The Website and Service have industry standard physical, logical and administrative security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL).
While there is no such thing as “perfect security” on the Internet, we take all reasonable steps to ensure the safety of your personal information in accordance with standard market practices applicable to similar businesses. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or via the Service and any transmission is at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorised access.
Additionally, you retain all rights of ownership to your personal data we collect. Except as set forth herein, we will not sell or share your personal data with any third parties or use your personal data to compete with you. Your privacy and the privacy of your clients are of utmost importance to us. If you have questions about our security you can contact us using the contact form in the footer of our website www.getstockchain.com.
We post customer testimonials/comments/reviews on our Website which may contain personal information or company information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial. If you want your testimonial removed, please contact us using the contact form in the footer of our website www.getstockchain.com.
Corrections and Updates
We allow users of the Services or Website to access, update or modify their information in the account page in the dashboard of the Service or by contacting us using the contact form in the footer of our website www.getstockchain.com. We seek to respond to requests for access or modification as soon as possible and within timescales prescribed by applicable law.
We retain personal data we process for as long as an account is active or as needed to provide the Service. If you wish to cancel your account and request that we no longer use your data, please contact us using the contact form in the footer of our website www.getstockchain.com. We will retain your data as necessary to comply with our legal obligations, maintain accurate financial and other records, resolve disputes, and enforce our agreements. Subject to the above, we delete all customer data on the expiry of 14 days after the termination or cancellation of the customer’s account, except as otherwise prohibited by applicable law.
Children’s Personal Information
Stockchain does not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Website or Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Service or Website without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to Stockchain through our Website or Service, please contact us.
Amendments to this Policy will be posted to this URL and will be effective when posted. Your continued use of this Website or the Service following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Website or Service, if you do not accept the terms of this Policy, or any modified version of this Policy.
We reserve the right to disclose your personal data and other confidential information provided by you as required by applicable law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us. In addition, reserve our right to disclose your personal information and other confidential information provided by you under the following circumstances:
Providing the information to our trusted partners who work on our behalf or with us under confidentiality agreements. These partners may use your information to help us communicate with you about our Site and our other products and services;
Providing the information to our advisors and consultants for billing, business, legal and taxation purposes;
Sharing the information with third parties who we may be in discussions with for investments in or financing of our projects;
Transferring information about you if we are acquired by or merged with another company or transfer a part of our business to a third party. Any third party or resultant entity that receives your information pursuant to a merger, demerger or business transfer shall have the right to continue to use your information.
Publishing information as may be required to perform the services you have engaged us to perform.
In the event Stockchain goes through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred. You will be notified and via a prominent notice on our Website of any such change in ownership or control and your continued use of this Website or the Service following such notification shall constitute your continued acceptance of the terms of this Policy.
If you believe we have used your PII in violation of this Privacy Statement, you may contact us using the Contact Information below. If after 30 days you still believe your complaint has not been satisfactorily resolved, you may require that the matter be settled by a binding independent recourse mechanism (“IRM”)
Van Ostadestraat 280-4
1073TW Amsterdam, Netherlands